For inactivated textbooks, returns accepted within 30 days from the date of purchase.eTextbooks are non-returnable upon activation. This pertains to standalone access codes/cards and those that may be packaged with new textbooks.

Please do not remove any packaging or expose the code if you plan to return one.

Access codes/cards must be unused and unopened to be eligible for a return.

Refused shipments are not insured - your seller is not responsible for loss or damage of refused shipments.įor more information, see our Marketplace Return Policy.

COD shipments or refused packages will not be accepted for return.

Book must be in the same condition in which it was shipped to you by the seller.

The seller will credit you once your return arrives and is inspected (8-14 business days after arrival).

We advise purchasing tracking and insurance on return shipments

Marketplace sellers do not cover the cost of return shipping.

We are not responsible for books returned to the wrong Marketplace seller.

The seller's address and contact information can be found on the packing slip. You must return your book directly to the seller from whom you purchased it.Refused shipments are not insured - we are not responsible for loss or damage of refused shipments.įor more information, see our Return Policy. Refunds issued only to the original form of payment.All components originally sent with the book must be included.For new books packaged with supplementary items, access cards and CDs must be unopened.Access codes/cards must be unused and unopened to be eligible for return.

Book must be in the same condition in which we shipped it to you.

Return value for a book that arrives outside of the 30 day return window will be equal to the current buyback value (if one exists).

We advise purchasing tracking and insurance on return shipments.

Address label on packing invoice does not cover the cost of return shipping.

Please allow up to 2 weeks to receive your refund.

Returns accepted within 30 days from the date of purchase.

Mail your return to Returns at 2711 W.

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